Job Vacancy Part One: Booking Office Assistant

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Vacancy for a Booking Office Assistant:  We are looking for a Booking Office Assistant to assist with the day to day running of our busy Booking Office in Porthmadog.  Seasonal vacancy to start 1st September, finishing 4th November 2018

Rate of pay meets National Minimum / Living Wage for age

40 hours per week, any 5 days out of 7 as rostered, weekend and Bank Holiday working will be required.
Key Duties:

• Sell tickets over the counter
• Answer telephone, email and counter enquiries and assist with passenger queries
• Take advance bookings by telephone and process bookings including allocation of First Class seat reservations
• Take group bookings by telephone and process bookings
• Assist at Special Events and Functions as required

Core Skills:
• Must be numerate, literate and have good computer skills
• ‘Front of House’ position so good communication skills and a cheerful disposition are essential
• Smart appearance following dress code
• The ability to speak Welsh is desirable
• Knowledge of locations on the Railways and their use by visitors is desirable

For an application form for the above position please contact Jo Vincent: call 01766 516073 or email jvincent@ffwhr.com; or visit our website www.festrail.co.uk.

Closing date for applications: Tuesday 28th August 2018