Clare Britton wrote the following memories about Louise for Inside Motion
Although a sad occasion, I was glad to be able to represent the marketing department at the memorial service for Louise Cutler who passed away on 22nd November. There were several other railway people there including Eileen and Neil Clayton and Alan and Kevin Heywood. It was a lovely service which began and ended with a flourish of bagpipe music to reflect her roots back in Edinburgh.
Louise worked for the railway around 20 years ago as secretary to the marketing department when Eamonn Seddon was Marketing Manager, assisted by Kevin Heywood, and also myself doing a bit of group travel marketing. But we all knew who was in charge! Louise was a lovely feisty Scottish lady, mother of three and used to keeping people organised.
She will be remembered as a friendly and welcoming person, with a great sense of humour and fun, always immaculately dressed and manicured. Louise and her husband Bill had moved from the West Midlands in 1995 having holidayed in the area for many years. Bill did a lot of work on the construction of the hostel so both were railway regulars.
I was surprised to meet up with them on my mum’s 80th birthday train in April. On asking how they knew each other it turned out that Louise used to be a regular at the church in Penrhyn and was also a member of the Mothers’ Union. She had become too poorly to attend church on a regular basis but still enjoyed Mothers’ Union.
Bill has been caring for Louise for some time as she had been ill for quite a while, so I have suggested that should he need some company, he would be made very welcome by the railway family, especially by the coffee club regulars in Spooner’s. After all, looking after people is what we do!